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July 2006 Newsletter
Let’s Play
Down Volume; Play Up Profits
Last
month, I spoke at the annual Trans-Pacific Air Cargo Conference held
in Los Angeles. My message was simple; let’s play down volume and play
up profits. What I called “profitless prosperity” in the U.S.-Asian
air freight market will endure unless two conditions are met. We must
(a) increase our rates and (b) generate more two way traffic to
balance the current predominantly eastbound traffic.
'"profitless prosperity' in the U.S.-Asian air freight market
will endure unless two conditions are met. We must (a) increase our
rates and (b) generate more two way traffic to balance the current
predominantly eastbound traffic."
I urged the audience of forwarders, shippers, airline executives and
consultants to “bite the bullet” and raise rates. We offer a premium
service and should charge premium prices. I likened air cargo to the
“timid giant” in children’s stories who doesn’t know his own strength.
I stated in the most forceful terms that the disgraceful policy by the
airlines of charging little or nothing for carriage across the Pacific
and making money only on security fees and fuel surcharges must stop.
Moving cargo by air has become an essential ingredient in the
logistics policies of thousands of companies, as I reminded the
audience. We provide a service that to many shippers means the
difference between profit and loss, increased or lessened market share
or even acceptance or rejection of a company product. We should charge
rates commensurate with the enormous value of our services.
The sponsors of the Conference also asked me to discuss future
opportunities in Asian air freight “beyond China.” I stressed the
importance of India becoming a significant second to China as a
generator of air cargo volume in the years ahead. I believe India will
advance rapidly as that nation is the largest democracy in the world.
Democracy always will trump dictatorship, I declared. I pointed to the
airline industry in India. Under state sponsorship, there were only
two airlines serving the vast subcontinent. Both lost money. Today,
there are nine privately owned carriers with most making money and
providing excellent passenger and cargo services.
While India has a great potential as a fountainhead of air freight, it
is not without serious problems. Corruption remains rife, inland
transportation is in shambles with only the railroads as dependable
carriers of goods (interestingly, they were built more than a hundred
years ago by the British to ferry troops around that vast nation) and
private equity is scarce.
I concluded my remarks by urging the audience to look “beyond Asia” to
other parts of the world as potential opportunities for air cargo. I
particularly pointed to eastern Europe where capitalism still remains
in the formative stage and rate of growth is far greater than at our
traditional European partners like France, Germany, the U.K., etc.
"I stressed the importance of India becoming a significant second to
China as a generator of air cargo volume in the years ahead. I believe
India will advance rapidly as that nation is the largest democracy in
the world. Democracy always will trump dictatorship"
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Qantas Continuing To Reduce
Work Force
With
CII wholesale operations to Australia still a major part of our
business, we naturally are concerned with the fortunes of Aussie’s
flag carrier, Qantas. Unfortunately, the airline continues to make
“redundant” scores of its trained, experienced personnel. The
latest slash in payroll is the axing of 1,000 administrative and
management positions worldwide, including veteran air cargo
personnel. This latest effort in cost cutting comes on the heels
of dismissing more than 1,000 mechanics and engineers and closing
its heavy maintenance operations in Sydney. Much of Qantas heavy
duty maintenance now is being “outsourced” to cheaper companies in
Asia. Will these “outsourced” workers have the same standards, the
same dedication to their companies as Qantas employees did for
their own airline? I doubt it very much.
When will the airlines stop cutting off their noses to spite their
faces? United Air Lines, which is enjoying a boom in passenger and
cargo traffic, plans to lay off 1,000 additional employees—this
after shrinking its work force 50 per cent since declaring
bankruptcy four years ago.
"Reducing work forces, outsourcing complicated procedures to
vendors who may not have the experience and skills required to
maintain modern jet aircraft is not the path airlines should
trod."
Enough of down sizing. Airlines have hacked and hacked until bare
bones are showing. An airline is not a department store where it
doesn’t really matter if a few more or less sales people are on
the floor. An airline is a highly technical, quite complicated
organization where people and equipment must mesh seamlessly.
Reducing work forces, outsourcing complicated procedures to
vendors who may not have the experience and skills required to
maintain modern jet aircraft is not the path airlines should trod.
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Con-Way Shuts Down Forwarding
Operation; Emery Name Disappears Forever
The
big LTL trucking company, Con-Way, has shut down its domestic
forwarding operation, which it purchased in 1989 for $230 million. Not
only did Con-Way take a huge loss on the transaction, it wrote finis
to one of the most historic names in air cargo, Emery Air Freight. To
younger members of our business, Emery barely exists in their
consciousness. But to veterans in our industry, Emery was the dominant
company in air freight for more than 30 years.
It was John Emery, Sr., who after World War II, started Emery Air
Freight and the modern air cargo industry was born. A naval supply
officer during the war, Emery believed that companies would pay, and
pay well, for rapid, dependable delivery of “must get through”
shipments. He was proven correct and Emery quickly became one of the
fastest growing companies in U.S. industry. It was part of the “nifty
fifty” group of corporations on the New York Stock Exchange whose
growth was considered unlimited. Because of Emery’s success, other
companies entered the air freight game like Airborne and Burlington
Northern Air Freight. A new industry became part of the transportation
landscape.
Alas, nothing lasts forever. Emery became a pawn in big company
juggling of acquisitions and de-acquisitions. And if truth be told,
John Emery’s successors were less than brilliant in running the
company. But we will miss the name, which at one time was synonymous
with the phrase, “air freight.”
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Airlines Talk Rates;
Exporters Talk Service
When
U.S. exporters get together to compare notes on shipping by air,
they rarely mention rates. The discussions usually are dominated
by service problems. Service is especially crucial for air
shipments to Asia where exporters face continuing problems on the
Asian continent with equipment shortages, insufficient trucking
capacity and miserable surface conditions beyond the very largest
cities.
Airlines, forwarders and their customers are on a collision
course. Shippers want greater service. The airlines claim, with
continued high fuel costs and funds needed to purchase expensive
new aircraft, improved service takes money and money is tight.
Shippers claim they require heightened standards of service to to
remain competitive in the global marketplace. Forwarders are
caught in the middle. The difficulty is that over capacity on
U.S.-Asian trade routes are keeping rates low, particularly
westbound traffic. Something like 2 million pounds of cargo
capacity is available weekly between the United States and Asian
destinations.
More is coming. Almost weekly, new cargo airlines primarily
based in Asia and with huge 747 capacity, is announced.
Though overshadowed by east bound traffic, U.S. exports to Asia
hardly are insignificant. Some $60 billion worth of U.S. goods
were exported by air to Asia, primarily China, in 2005 with
greater volume expected this year. Service is compromised because
exporters share the same facilities and trucking pools as the much
larger importers, often causing major traffic jams at airport
cargo facilities. Shippers are starting to become restive.
Airlines and forwarders who do not address these problems risk
losing business. In a recent survey of air cargo shippers, ninety
per cent said they simply would not continue doing business with
their present vendors if service does not improve. Fair warning to
our industry.
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Interstate Highway System Celebrates 50 Years
Fifty
years ago, in June, 1956, President Dwight D. Eisenhower signed the
Federal-Aid Highway Act—the law creating the nation’s Interstate
Highway system. This law which eventually resulted in the construction
of 46,000 miles of interstate highways, changed the face of the United
States and prompted a revolution in the way Americans live and work.
The highway system, stretching from the East and West coasts and from
the Canadian to the Mexican borders, connected manufacturing centers,
sea and airports, urban and suburban markets. It transformed the
trucking industry and to a lesser extent the air freight business.
Before the network of expressways, freeways and parkways was
constructed, most of America was connected by narrow, two lane
highways like the famous Route 66. Traveling by car or truck was slow
and cumbersome. The trucking industry then was dominated on both
management and labor sides by ‘dese, ‘dem and ‘dose guys who were far
more comfortable brawling in a bar than looking at a balance sheet. To
deliver freight by truck between two cities just a few hundred miles
apart took a week.
Air freight initially benefited by the maze of new highways.
About 90 per cent of an air freight’s shipment time is spent on the
ground. Faster ground transportation meant more rapid delivery of
“air” cargo.
Companies like Forward Air, Landair and Towne sprung up to deliver
cargo by truck between airports. As technology became more advanced,
truckers began scheduling their routes with greater precision and
efficiency. Trucking, which traditionally had been a business
dominated by small, family owned trucking companies or individual
owner-drivers, began to coalesce into larger units.
Today, our big, beautiful highways crisscrossing the nation, combined
with modern technology, has made the trucking industry into a powerful
competitor to domestic air freight. Whereas fifty years ago, a truck
would take a week to deliver shipments to a city in the same state,
today it can move freight across the U.S. continent in even less time.
Little wonder that domestic air cargo volume is declining while LTL
truck deliveries are going through the roof. The law of unintended
consequences has again come into play. Who would have thought when the
Highway Act was signed by President Eisenhower fifty years ago, that
it would have such an impact on the air cargo industry half a century
later?
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FedEx May Be Wall Street’s
Darling But Its Profitability Trails UPS
Late
last month, FedEx released fourth quarter results and Wall Street
rewarded the higher numbers with a 5% increase in the price of its
stock.
Fred Smith knows where his bread is buttered. He truly has become
the darling of Wall Street as well as one of Washington’s biggest
spending lobbyists. Fred spends more time on K Street, home base
to the capital’s lobbying industry, than he does in Memphis. Every
time Wall Street has given a little reengineering advice here and
suggested some consulting services there, Fred has danced to their
tunes and coughed up.
The exact opposite is the case with UPS, who just goes about its
business of moving packages with speed and efficiency and doesn’t
have high powered help either on Wall or K Streets. Result, its
shares have languished within a $20.00 range from its 2001 IPO
price. FedEx announced a 27 per cent surge in quarterly profits to
$568 million. The irony is that domestic air shipments, which was
the original reason for the company’s existence, is languishing.
Between the third and fourth quarters of 2006, domestic air
shipments dropped by more than 5%. Its trucking operations, on the
other hand, is going like gangbusters with a rise of almost 9 per
cent. FedEx is going deeper into trucking with the purchase of
Watkins Motor Lines for $780 million. Like other cargo airlines
serving the domestic market, including Kitty Hawk and BAX Global,
FedEx busily is de-emphasizing delivery by air and expanding its
ground services.
The perception of FedEx to the shipping public is that the company
represents overnight delivery of packages. The reality is far
different, however. Despite the company’s attempt to sell the
sizzle of its overnight package business, the real driving force
behind FedEx today is its domestic surface and international air
operations. While Wall Street applauds FedEx profit growth, it
seems unaware or wishes to ignore the fact that the company’s rate
of profit is far less than that of Microsoft and its rival, UPS.
FedEx revenues now exceed $33 billion and its net profits are $2
billion. Microsoft earned $12 billion on less revenue and plain
old UPS has far superior earnings to FedEx. Fred Smith knows the
value of kissing up to Wall Street and Washington.
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Julian
Keeling
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